Frequently asked

Common questions

How fast is onboarding?

Most teams connect a first data source and see live anomaly detection within 15 minutes using our native connectors.

Can I change plans later?

Yes — upgrade, downgrade, or cancel at any time from your workspace billing settings. Changes apply at the next billing cycle.

Is my data used to train shared models?

No. Every workspace is tenant-isolated. Your pipeline data is never used to train models for other customers.

What's your uptime guarantee?

Paid workspaces are backed by a 99.9% uptime SLA with a public, real-time status page.

Do you offer a trial?

Every new workspace includes a 14-day full-access trial — no credit card required.

How do I request a data export or deletion?

Email our Data Protection Officer at privacy@agentforgeai.com and we'll process your request within 30 days.

Still stuck?

Talk to a human

Our support team typically responds within a few hours on business days.

Email support

Reach the team directly at support@agentforgeai.com for account, billing, or technical issues.

Enterprise support

Enterprise customers get a dedicated Slack channel and a named customer success contact — ask your account team to set it up.

Status page

Check real-time platform status and incident history before opening a ticket.