We're here to help you
Search common questions below, or reach the team directly — most tickets get a first response within a few hours.
Common questions
How fast is onboarding?
Most teams connect a first data source and see live anomaly detection within 15 minutes using our native connectors.
Can I change plans later?
Yes — upgrade, downgrade, or cancel at any time from your workspace billing settings. Changes apply at the next billing cycle.
Is my data used to train shared models?
No. Every workspace is tenant-isolated. Your pipeline data is never used to train models for other customers.
What's your uptime guarantee?
Paid workspaces are backed by a 99.9% uptime SLA with a public, real-time status page.
Do you offer a trial?
Every new workspace includes a 14-day full-access trial — no credit card required.
How do I request a data export or deletion?
Email our Data Protection Officer at privacy@agentforgeai.com and we'll process your request within 30 days.
Talk to a human
Our support team typically responds within a few hours on business days.
Email support
Reach the team directly at support@agentforgeai.com for account, billing, or technical issues.
Enterprise support
Enterprise customers get a dedicated Slack channel and a named customer success contact — ask your account team to set it up.
Status page
Check real-time platform status and incident history before opening a ticket.
Agent Forge AI